We're located in and service Windsor, ON including Riverside, Walkerville, South Windsor, East Windsor, Fontainbleu, Roseland and parts of LaSalle.

Yes, in addition to being background checked and Pet First Aid and CPR Certified, we are fully insured through PROfur.

We use a system called Time To Pet, which makes communication and scheduling a breeze for you! You’ll get your own client portal where you can request services, see upcoming scheduled visits, update your information, message us and pay invoices, either through the website or app. During each visit, your sitter checks in and out through the app, so you'll get real-time updates, photos and a visit summary. It keeps everything organized and transparent—you’ll always know what's happening with your pet!

There is a holiday surcharge of $15/drop-in or walk. Holidays include: Easter weekend (Friday to Monday); Victoria Day; Canada Day; Labour Day; Family Day; Thanksgiving Sunday/Monday; New Year’s Eve; and New Year’s Day.

Yes — a few small add-ons may apply depending on your booking: • Additional dogs: $5 per dog on a walk • After-hours visits: $5 per visit (before 8 AM or after 6 PM) • Same-day bookings: $5 per visit These ensure we can provide consistent, high-quality care — even during high-demand times. Priority Paws Club members (clients on a recurring schedule) have reduced cancellation fees and do not pay same-day booking fees. All other add-ons still apply.

As needed daily dog walks or drop-ins require a cancellation before 5pm the day prior to service or 100% of the service charge will be billed. Clients who are part of our Priority Paws Club (on a recurring schedule) require a cancellation before 5pm the day prior to service or 50% of the service charge will be billed.